Knotmark

Tactify — Support

Need a hand, found a bug, or have a feature idea? You're in the right place.

Quick answers

How do I save my open tabs?

Click the Tactify icon in your browser toolbar. Tactify saves all open tabs in the current window, closes them, and opens its list page where you can review and restore them.

How do I get a tab back?

Open Tactify's list page (click the toolbar icon if no tabs are open; or navigate to chrome-extension://<id>/tabs.html from another snapshot). Click Restore on a single row, or Restore All on a snapshot header.

I deleted something by accident. Can I get it back?

Yes — for up to 7 days. Switch to the Trash view from the top-right toggle, find the item, and click Restore. After 7 days Tactify permanently deletes trash entries during its daily cleanup.

Why is a tab tagged with the wrong category?

Tactify classifies tabs using a domain-based rule engine. Click the category badge next to any tab to override it. You can choose to apply your correction to just that one tab, or to all tabs from that domain now and in the future.

Where is my data stored? Is it sent to your servers?

Everything stays on your device, in your browser's local storage. Tactify v0.1 makes zero network requests. See the privacy policy for the full inventory.

Will there be cloud sync / AI features?

Yes, in a future release. They'll be opt-in. The current free version (v0.1) is intentionally local-only.

I lost data. What happened?

The most common causes are: (a) uninstalling and reinstalling the extension — Chrome wipes the extension's storage on uninstall, and Tactify v0.1 has no cloud backup; (b) using Chrome's "Clear browsing data" with site data selected; (c) using an Incognito window, which has its own isolated storage. If none of those apply, please report what you saw — see below.

Contact

For bug reports, feature requests, or anything not answered above:

Email: info@knotmark.com
We aim to respond within 2 business days.

When reporting a bug, the following information helps us reproduce:


Want to read what Tactify does and doesn't collect? See the privacy policy.